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Store Policies

Thank you for visiting our store. Please contact us with any questions or comments.

General Policies

We strive to be 100% accurate in all we do. If there is an error in the description or price we will do our best to make it right but it will be within our discretion how to handle it.

No information, data, or photographs on this website may be copied, transmitted or otherwise used without our written permission.

In using our website, you are giving us permission to use your information and purchase history for our internal purposes.

We cannot be held liable or responsible for information in other sites accessed through links.

International Customers

For our international customers, we use PayPal for payment and usually ship via the US Postal Service priority international (6 to 10 business days).

Our webstore cannot accept orders for customers outside the US but we are always happy to hear from the international community.

If you are outside the US and wish to order, please email us at and let us know what you wish to order. Please include your vehicle information. We will get back to you with a shipping estimate and then generate a PayPal invoice.

We have a few dealers outside the United States. Please see our dealer locator for current listings.

You can also give us a call at: 310-671-4345

Order Processing

We accept credit card payment or PayPal for online orders.

The webstore will not process orders with addresses outside the US, incorrect address information or security codes.

If you live outside of the US, please see our International Customers Information.

Shipments to California will be charged sales tax.

Please provide the "Bill to" address exactly as it appears on your credit card billing statement. During our online real time authorization process the "Bill to" information you provided will be validated against the information on file with your credit card issuing company. This is to help prevent fraud. Also to prevent fraud, our webstore will request the security code on your credit card. This is the three digit value found on the back of MasterCard or Visa or the four digits on the front of AmEx).

See the Shipping Policy for information on shipping address and delivery requirements.

Your credit card will not be charged until your order ships.

We accept the following credit cards:

  • Visa®
  • MasterCard®
  • American Express
  • Discover

The merchant name that will appear on your credit card statement is:
PML (Precision Measurement Labs)

We process orders quickly. If you find that you have made an error in your order, please notify us immediately by phone or email. If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we will be unable to modify any portion of your order.

Providing your contact information (including email address) allows for credit card processing and lets you receive information on your order, such as the UPS tracking number. We do not sell or provide customer addresses to other companies or organizations.

Most of our products are in stock. If you place an order for an item that is not in stock, we will contact you via phone and/or email. If you have used a credit card, your card will not be charged until the item ships.

Your order of in-stock merchandise will be shipped in 1-2 business days. UPS Ground shipping is generally 1-5 business days (longer during holidays). Orders received on weekends and holidays will be processed on the next business day. If your order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order. We will contact you if an item is out of stock. You will receive email notifications as your order is processed.

Returns and Exchanges

Before you order, check your vehicle! PML charges a 20% restocking fee. Machining, Specials, and Custom Orders are NOT refundable.

Take a minute and do some homework. Make sure you are getting the correct part. PML provides information on fitment and year/make/model applications as best we can but there are many variations and configurations. Verify that you have the transmission, differential or engine that you are ordering for. Count the number of bolts, check the shape of the stock part, look at what is over, under and next to it. Make sure you have clearance for a larger aftermarket cover or pan.

We want our customers to be happy and receive a part that fits and works well so our website has lots of information, dimensions, and pictures of installations. If you need a measurement or more information, just let us know. Call (310-671-4345) or email ( with questions or pictures.

Here are details about our Returns Policy:

  • Returns or exchanges must be processed within 30 days.
  • Restocking fee is 20%.
  • Specials and custom orders cannot be returned or exchanged. These sales are final.
  • Machining is not refundable. This includes machining for a temperature sending unit or for PCV or breather holes.
  • Returns must be in new condition. This means it must be exactly the way it was shipped.
  • You must contact us before returning a product.
  • No COD returns will be accepted.
  • Shipping is not refundable and return shipping is the responsibility of the purchaser.

Contact us at 310-671-4345 or for a return or exchange.

If you have received damaged, defective or incorrectly shipped merchandise contact us immediately.


We usually ship UPS Ground. Charges are based on the Ship To address. For a few products or international customers, we use the United States Postal Service.

All orders are shipped from:
201 W. Beach Avenue
Inglewood, CA 90302
United States

If you are outside the United States, please email us since the web store will not accept orders outside the US. Let us know the part you are interested in, your vehicle and the shipping address and we will respond with ordering and shipping information.

If you need products shipped by a method other than UPS Ground, please place your order over the phone.

In stock items ship the same day or the next business day. If an item is not in stock, you will be contacted with an estimated ship date.


PML products carry a lifetime limited manufacturer's warranty. Our products have proven to be trouble free since we began making them in 2000. If the pan or cover you receive is determined to have some kind of manufacturing defect (i.e., machining problem, leak due to porosity in pan wall), PML will replace the part.

If you sell your vehicle with our part installed, we will honor the warranty with the new owner.

If you run a cover or pan into a boulder and it cracks or is damaged, well, there's nothing PML can help you with there.

Modifying our products voids the warranty.

Our products are designed to fit factory original equipment. However, in some applications, or because of the use of certain factory options and/or after market equipment, there may be clearance or fitment problems between our products and your vehicle components. PML provides dimensions and pictures so you can check your vehicle before ordering.

It is the responsibility of the vehicle owner and installer to install the part correctly and to ensure that there is no contact between the PML part and other moving or fixed vehicle components.

PML assumes no liability, expressed or implied, for damage or injury to persons or property.

Privacy and Security

At PML we strive to maintain current standards and techologies for internet privacy and security.

Your privacy is important to us and we are committed to protecting your privacy. You are welcome to explore our web site without providing any information about yourself. When you visit and navigate our web site, we will not collect personal information about you unless you provide us that information voluntarily. By personal information, we mean data unique to an individual, such as a name, e–mail address or telephone number.

If you sign up for an e-mail list, send us an e-mail, or order on-line, you have voluntarily provided that information and we will have your information at our site except for payment information. Payment information, such as credit card numbers, are securely stored by the processor.

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We accept orders over the phone, using PayPal, and via FAX if you prefer not to order on–line.

PML collects and uses certain information on its web site. This information includes your IP account address, information about your browser (i.e., whether you are using Netscape, Internet Explorer, etc.), and information about your Internet Service Provider (i.e., AOL, Verizon). None of the foregoing information will be used by PML in any way, or in connection with any other information, to identify you personally.

PML uses the information internally only for statistical purposes, for example, to track where users go on the web site. This information is not connected to an individual and cannot identify an individual. This type of information helps us improve our website.

We do NOT sell contact or personal information.

This privacy policy is not intended to and does not create any contractual or legal rights in or on behalf of any party.

If you have any questions about the privacy or security at our website, email us at:

If wish your information removed from our systems, just let us know: email


When you provide your e-mail, we maintain information only for the purpose of sending you e-mail. We do NOT share email addresses. If you communicate with us by email you should understand that email is not secure against interception. If your communication includes sensitive or confidential information, please contact us by phone or mail.

Instructions for unsubscribing from e-mails are located at the bottom of each e-mail. Click the link given and request to be removed from our list.

Disclosure of Information

All of the information you choose to provide us is absolutely confidential and voluntary. PML does use independent third party companies to run our business, including hosting our website and managing our email lists. PML will not disclose your personally identifiable information to independent third parties other than those who help us operate.

We will never give, sell, rent or reveal your information to an outside party without your consent. When you sign up for emails or order, your name, contact information or other information necessary for the third party to provide the services will be involved. These independent third parties will only use your information to provide the designated service, and will handle your information in accordance with this Privacy Policy.


A cookie is a piece of information that is stored on your computer's hard drive, not on our site.

Security Measures

PML takes reasonable precautions to protect your personally identifiable information. When users submit personally identifiable information, it is protected both on-line and off-line.

Notification of Changes

We will prominently post any significant changes we make to our Privacy Policy. Information collected is used in accordance with the privacy policy in effect when the information was collected.

Links to Other Web Sites

This site contains links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Correcting and Updating Information

If you need to correct information that you have provided to us, email and request that the information be changed or deleted.

Copyright Information

All content at PML, including graphics, logos, icons, text, and images, is the property of PML and is protected by U.S. and international copyright laws.