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Store Policies

Thank you for visiting our store. Please contact us with any questions or comments.

General Policies

We strive to be 100% accurate in all we do. If there is an error in the description or price we will do our best to make it right but it will be within our discretion how to handle it.

No information, data, or photographs on this website may be copied, transmitted or otherwise used without our written permission.

In using our website, you are giving us permission to use your information and purchase history for our internal purposes. Your information will not be sold, rented or given to any other organization or company.

We cannot be held liable or responsible for information in other sites accessed through links.

International Customers

Our webstore cannot accept orders for customers outside the US but we are always happy to hear from the international community.

If you are outside the US and wish to order, please email us at yourcovers@pmli.com and let us know what you wish to order. Please include your vehicle information. We will get back to you with a shipping estimate and then generate a PayPal invoice.

For our international customers, we use PayPal for payment and usually ship via the US Postal Service priority international (6 to 10 business days).

We have a few dealers outside the United States. Please see our dealer locator for current listings.

You can also give us a call at: 310-671-4345

Order Processing

We accept credit card payment or PayPal for online orders.

The webstore will not process orders with addresses outside the US, incorrect address information or security codes.

If you live outside of the US, please see our International Customers Information.

Shipments to California will be charged sales tax.

Please provide the "Bill to" address exactly as it appears on your credit card billing statement. During our online real time authorization process the "Bill to" information you provided will be validated against the information on file with your credit card issuing company. This is to help prevent fraud. Also to prevent fraud, our webstore will request the security code on your credit card. This is the three digit value found on the back of MasterCard or Visa or the four digits on the front of AmEx).

You can ship the part to a different address than the billing address. This is a common choice for people since a signature is required on delivery.

Your credit card will not be charged until your order ships.

We accept the following credit cards:

  • Visa®
  • MasterCard®
  • American Express
  • Discover

The merchant name that will appear on your credit card statement is:
PML (Precision Measurement Labs)

We process orders quickly. If you find that you have made an error in your order, please notify us immediately by phone or email. If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we will be unable to modify any portion of your order.

Providing your contact information (including email address) allows for credit card processing and lets you receive information on your order, such as the UPS tracking number. We do not sell or provide customer addresses to other companies or organizations.

Most of our products are in stock. If you place an order for an item that is not in stock, we will contact you via phone and/or email. If you have used a credit card, your card will not be charged until the item ships.

Your order of in-stock merchandise will be shipped in 1-2 business days. UPS Ground shipping is generally 1-5 business days (longer during holidays). Orders received on weekends and holidays will be processed on the next business day. If your order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order. We will contact you if an item is out of stock. You will receive email notifications as your order is processed.

Privacy and Security

We will not sell, rent, or release your name, email address, or other information that you give us to process your order. When you place an order, it is handled securely.

For security, the shopping card uses SSL (secure socket layer) so that information is encrypted during the transmission. Our website is verified with Authorize.Net and Trustwave for credit card security.

Process Credit Cards

The YourCovers.com store uses cookies only to track the shopping cart. No personal information about you is placed in your cookies. If your browser does not accept cookies, you may have difficulty shopping on-line.

Returns and Exchanges

Before you order, check your vehicle! PML charges a 20% restocking fee.

Take a minute and do some homework. Make sure you are getting the correct part. PML provides information on fitment and year/make/model applications as best we can but there are many variations and configurations. Verify that you have the transmission, differential or engine that you are ordering for. Count the number of bolts, check the shape of the stock part, look at what is over, under and next to it. Make sure you have clearance for a larger aftermarket cover or pan.

We want our customers to be happy and receive a part that fits and works well so our website has lots of information, dimensions, and pictures of installations. If you need a measurement or more information, just let us know. Call (310-671-4345) or email (yourcovers@pmli.com) with questions or pictures.

Here are details about our Returns Policy:

  • Returns or exchanges must be processed within 30 days.
  • Restocking fee is 20%.
  • Specials and custom orders cannot be returned. These sales are final.
  • Returns must be in new condition. This means it must be exactly the way it was shipped.
  • You must contact us before returning a product.
  • No COD returns will be accepted.
  • Shipping is not refundable and return shipping is the responsibility of the purchaser.

Contact us at 310-671-4345 or yourcovers@pmli.com for a return or exchange.

If you have received damaged, defective or incorrectly shipped merchandise contact us immediately.

Shipping

During the checkout process you will be asked to select a shipping method. Charges are based on the shipping address. We use UPS for our shipping. If you need products shipped by another method, please place your order over the phone.

All orders are shipped from:
201 W. Beach Avenue
Inglewood, CA 90302
United States

A signature is required on delivery. That means that someone must be there to sign for the package when the UPS person shows up. You can specify a shipping address different than the credit card address so that the parts ships to a convenient location. We require a signature on delivery so that we know our parts are received. Otherwise, UPS will not cover any lost parts. Please see the UPS My Choice program to sign for a package on-line or re-schedule a delivery.

In stock items ship the same day or the next business day. If an item is not in stock, you will be contacted with an estimated ship date.

Warranty

PML products carry a lifetime limited manufacturer's warranty. Our products have proven to be trouble free since we began making them in 2000. If the pan or cover you receive is determined to have some kind of manufacturing defect (i.e., machining problem, leak due to porosity in pan wall), PML will replace the part.

If you sell your vehicle with our part installed, we will honor the warranty with the new owner.

If you run a cover or pan into a boulder and it cracks or is damaged, well, there's nothing PML can help you with there.

Modifying our products voids the warranty.

Our products are designed to fit factory original equipment. However, in some applications, or because of the use of certain factory options and/or after market equipment, there may be clearance or fitment problems between our products and your vehicle components. PML provides dimensions and pictures so you can check your vehicle before ordering.

It is the responsibility of the vehicle owner and installer to install the part correctly and to ensure that there is no contact between the PML part and other moving or fixed vehicle components.

PML assumes no liability, expressed or implied, for damage or injury to persons or property.